In order to do our part to protect our community from the spread of COVID-19, Tomorrowland New York's retail store will be open by appointment only until further notice. If you would like to schedule an appointment to shop, please email us at firstname.lastname@example.org. Appointments may be scheduled for the following business day, at the earliest.
TOMORROWLAND.NYC Shipping update
In effort to protect our employees and customers, the “Pick up in store” option will no longer be available but we will continue to fulfill orders made on tomorrowland.nyc
We thank you for your understanding, patience and support and we wish you good health.
Tomorrowland New York
SHIPPING & TAXES
All orders are shipped via Fedex within the USA on business days (Monday to Friday). Orders will typically ship out within 1-3 business days from order date.
NEW YORK State Sales Tax of 8.875% will be added to clothing items $110 and over. There are some other items where NY tax rates may apply. This term only applies to orders shipped within New York State.
CAN I PICK UP AN ONLINE ORDER IN STORE?
Yes, you can now pick up an online order at our store location. When placing an order online we offer a “Pick up in Store” option at check out. Kindly note, for “Pick up in Store” customer must enter the store address (476 Broome St, NY,NY 10013) as the “Ship to” address during checkout, NY sales tax must be applied to any orders picked up in store. Pick up is available in store within 1-2 business days.
POLICY FOR ONLINE RETURNS/EXCHANGES applies to any orders placed on www.tomorrowland.nyc. Kindly have your order# and ID available.
Our Pick up in Store address and store hours are noted below:
We accept payments from the following credit cards: Visa, MasterCard, American Express, Discover, JCB and Apple Pay.
HOW DO I CANCEL AN ORDER?
Please contact us by email: email@example.com with your order details. Refunds will be credited to the same credit card that was used to place the original order.
Once your order has been booked in for collection, we are unable to cancel or make any changes. FEDEX usually collects at 3:00pm EST Monday – Friday.
HOW DO I CHANGE MY ORDER?
If you want to change your order before we ship, kindly let us know before 2:00pm EST on the next business day or as soon as possible. Contact firstname.lastname@example.org with your order details by 2:00pm EST, before collection. Once your order has been booked in for collection, we are unable to cancel or make any changes. Fedex usually collects around 3:00pm EST Monday – Friday.
CAN I RETURN AN ITEM I PURCHASED ON SALE?
Items on sale are considered Final. No Returns and No Exchanges.